Note that the iOS users will not see a traditional representative list or issue submission dialog when browsing the public portal. PublicĬheck the Public checkbox to make the profile appear in a list visible to any iOS user that browses your public portal. DescriptionĪdd a brief description to summarize the purpose of this profile. Note that the underlying Apple iOS Profile must be altered to change the contents of the iOS device profiles you wish to distribute to iOS device users. Upload the Apple iOS Profile you created with the iPhone Configuration Utility software. This iOS configuration profile name should help the user select the right profile when browsing your support portal. Add or Edit iOS Configuration Profile NameĬreate a unique name to help identify this profile. Add New Profile, Edit, DeleteĬreate a new profile, modify an existing profile, or remove an existing profile. You may find the iPhone Configuration Utility on Apple's iPhone Support web site. In the /login administrative interface, select Users & Security > Users and/or Group Policies to modify account permissions.Īfter setting up and exporting a configuration profile from Apple’s free iPhone Configuration Utility, use the /login administrative interface in BeyondTrust to make the profile available. For a representative to give customers access to private configuration profiles, they must have the account permission Allowed to generate access keys for sending iOS profiles. To create or modify Apple iOS configuration profiles, you must have the user account permission Allowed to Edit iOS Profiles. To administer Apple iOS settings, you must use an admin account. Otherwise, profile downloads will occur over unencrypted HTTP connections. To ensure that configuration profiles are downloaded to iOS devices over an encrypted HTTPS connection, you must check the Force Public Site to Use HTTPS checkbox on the Management > Security page of the /login administrative interface. IOS Configuration iOS Configuration ProfilesīeyondTrust supports distribution of Apple iOS configuration profiles, allowing support representatives to offer public and private, administrator-configured profiles to iOS device users for downloading to their iPhone ®, iPad™ and iPod touch ® devices.įor more information, please see iOS Configuration Profiles. IOS Configuration Profiles: Add Apple Configuration Profiles

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